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General Terms and Conditions (GTC)

PREAMBLE - SCOPE

These general terms and conditions of sale (hereinafter referred to as the "GTC") as well as the "Personal Data" and "Legal Notices" Sections are applicable to the merchant website www.myriamkparis.com (hereinafter referred to as "the Online Boutique Myriam•K Paris®”), offering the sale of cosmetic products of the Myriam•K Paris® brand (hereinafter referred to as the “Products”) intended for delivery in mainland France, Corsica, Monaco (excluding post office boxes) in Europe and worldwide (hereinafter referred to as the “Territory”).

Any order on the Myriam•K Paris® Online Boutique implies full acceptance of these T&Cs by the customer who makes a purchase there (hereinafter referred to as the “Customer”). These T&Cs can be saved and/or printed and are accessible from all the pages of the Myriam•K Paris® Online Boutique. These T&Cs may be modified at any time, the applicable T&Cs being those that the Customer accepts when placing his order, and which are accessible from the order confirmation email.

The website www.myriamkparis.com (hereinafter referred to as the “Site”), presenting in particular the Myriam•K Paris® Online Boutique, is published by the company MK FRANCE, a simplified joint-stock company with share capital of 100,000.00 euros whose head office is located at 55 Rue Pierre Charron 75008 Paris. It is registered in the Paris Trade and Companies Register under number 52786424300011 and under intra-community VAT number FR35527864243. The name of the director of publication is Youcef Bennadja in his capacity as president.

The Site is hosted by Shopify, located at 151 O'Connor St Ground floor, Ottawa, ON K2P 2L8, Canada, reachable by e-mail: support@shopify.com

The Myriam•K Paris® Online Boutique allows the MK France Company to offer the sale of Products to non-professional Customers who are consumers, aged over 18 and who have full legal capacity. Sales are made at retail for strictly personal use. Consequently, the MK France Company limits the order to four (4) copies of the same reference within the limit of fifteen (15) products purchased by the same Customer.

ONLINE STORE CUSTOMER SERVICE.

For any question concerning your order, the Company MK France provides the Customer with a Customer Service which can be contacted:

◦ Tuesday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. at the following number: +331 77 19 57 81 (cost of a local call).

◦ On the Myriam•K Paris® Online Boutique, via the “Contact” link

PRODUCTS

The Products offered for sale on the Myriam•K Paris® Online Boutique are described and presented with the greatest possible precision (specifications, illustrations, size, composition, etc.). However, the Customer is invited to refer to the description of each Product, available by clicking on each "Product Sheet", in order to know its properties and particularities, in particular as regards the characteristics sought, the choice and the purchase of a Product being placed under its sole responsibility.

PRICE

The prices applied are those appearing on the Myriam•K Paris® Online Boutique at the time of the order. The Customer is informed that prices are subject to change. Therefore, in the event that the Customer has created a customer account, the prices displayed in the "My account / My orders" section on the summary of orders correspond to the prices paid by the Customer at the time of his previous orders. The functionality allowing the Customer, from this page, ordering a product again is therefore likely to offer the same product for sale at a price different from the price paid on the day of the previous order. The Customer is therefore invited to pay attention to the price in force at the time of the order and when the product is placed in the shopping cart. The prices will be displayed in Euro (€) including VAT, and do not take into account the delivery costs of the order (hereinafter referred to as the "Delivery Costs"). These Delivery Costs will be indicated to the Customer on the basket validation page as well as on the order summary page, before validation and payment of the order.

PAYMENTS

Myriam•K Paris® accepts several means of payment including cards and virtual payments.

CARDS :

Bank card

Visa

Visa debit

Visa electron

MasterCard

Mastercard debit

American Express

3 x Free SCALAPAY

VIRTUAL PAYMENT :

PayPal

PAYMENT PROCESS AND SECURITY

After validation of your basket, you will be redirected to the payment page of our partner SHOPIFY PAYMENT for optimal security. The payment page does not belong to Myriam•K Paris®, no payment information will be transmitted or stored on the Myriam•K Paris® site.

Once the order has been accepted, you will be redirected to the www.myriamkparis.com website for
see the summary of your order.

Please be careful not to close the payment page before being redirected to our confirmation page which provides your order number. You will recieve
also a confirmation email.

Myriam•K Paris® reserves the right to refuse to process an order if it does not provide all the necessary guarantees to ensure compliant and secure payment and in the event of suspicion of fraud or illegal activity according to French and European laws.

All orders involve payment. Appropriate legal action will be taken in the event of fraudulent payment.

3-D SECURE

In order to provide you with a secure transaction, Myriam•K Paris® may trigger the 3D Secure protocol for authentication purposes. After entering your credit card details, you will be redirected to your bank's online page or application to comply with their authentication protocol.

REFUND PROCESS

In the case of a physical return, please follow the instructions explained in our General Conditions of Sale, under the heading: Canceling your order & return policy.

RIGHT TO RETRACT

Upon receipt of the request, your refund will be processed within 1 to 2 working days. Depending on your financial institution, it may take 5-7 business days for your account to be credited.

Please note that we do not accept returns in or from our physical stores.

For any questions regarding a payment, you can contact us via the link
next: www.myriamkparis.com/contact-us

◦ Tuesday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. at the following number
: +331 77 19 57 81 (cost of a local call).

◦ On the Myriam•K Paris® Online Boutique, via the “ Contact ” link

The order is validated by the Seller only after acceptance of the GCS and verification and confirmation of the validity of the payment.

In any case, the Seller reserves the right to refuse any order or any delivery in the event of (i) the ceilings indicated in the "PAYMENT" article hereof being exceeded, (ii) an existing dispute with the Buyer, (iii ) total or partial non-payment of a previous order by the Purchaser, (iv)
refusal to authorize payment by bank card from banking organisations, (v) non-payment or partial payment.

3 OR 4 x FREE / PAYPAL & SCALAPAY

SCALAPAY is an innovative payment method for purchasing
what you like online and in store, receive your purchases immediately and pay for them with complete peace of mind:

1- Select your favorite items on the site

2- Choose to "Pay in 3 installments" with SCALAPAY at checkout create a free account in 2 minutes

3- The amount of your order will be divided into 3 installments over 2 months free of charge (Service not available in Belgium)

Benefit from 4 x Free of charge with PAYPAL

1- Choose PAYPAL as
method of payment at the time of purchase

2- Payment in
4x will show if available,

select it

3- Your request is verified online in seconds

4- Finalize your payment

SUBSCRIPTION TO MYRIAM•K

Myriam•K Paris offers you the opportunity to regularly and automatically receive a selection of products by subscribing to these products without any subscription fees. Additionally, you benefit from a fixed 10% discount on your subscription products. Subscription purchases are always voluntary and require you to actively select them. The standard purchase setting is for one-time purchases, and the subscription is an additional service that we offer. It is also possible to combine subscription purchases and non-subscription purchases in a single order.

  1. Already a Customer? If you are already a customer, log in to manage your orders and modify or cancel your subscriptions. Please note that even if you have subscribed to a subscription or placed an order, you do not automatically have an account. You will need to create an account to access your subscription.
  2. Automatic Delivery and Discounts: With our subscriptions, have your goods delivered automatically. It's completely free! Additionally, you benefit from a fixed 10% discount on subscription items each time. You also have the flexibility to combine subscription items with one-time purchases in a single order.
  3. Discount Codes: Please note that discount codes do not apply to subscription items.
  4. Subscription Benefits: By subscribing, you enjoy the following benefits: a systematic 10% discount on products purchased on subscription, automatic and continuous delivery of your subscription products so you never run out, no minimum contract duration (you can cancel the subscription at any time), no unexpected bills, and easy configuration if you want to make changes to your subscription.
  5. How to Subscribe: The subscription process is simple: Find the products you want to subscribe to (subscription-eligible products will appear on the website), select the frequency at which you want to receive the products, add the product to your cart, and proceed with your purchase as usual.
  6. About Subscription Purchases: Subscription purchases are always voluntary and require you to actively select them. You can combine subscription purchases and non-subscription purchases in a single order. There are no subscription fees.
  7. The Subscription: When you subscribe to a subscription, we send you the products to the delivery address you have chosen at intervals and according to the delivery method you have selected. This continues until you cancel or modify your subscription for each product.
  8. Being a Subscriber: As a subscriber, we record your preferred delivery method and payment information in your profile. You can always modify the payment card and delivery address under your profile.
  9. Cancellation and Modifications: You can modify or cancel your subscription at any time up to 48 hours before your next delivery. There is no minimum contract duration; you have the freedom to cancel when you wish.
  10. Subscription Discount, Prices, and Discount Codes: You will receive a fixed 10% discount on the products to which you subscribe. Discount codes do not apply to subscription products.
  11. Automatic Payment of Subscriptions: When you subscribe to a subscription, payment for the subscription products is automatically deducted from your payment card. This deduction is made before each delivery.
  12. No Additional Cost: There are no additional invoices or hidden fees. You only pay for what you receive, with a fixed 10% discount.

We hope that our subscription service will make your shopping experience even more enjoyable. Please feel free to contact us if you have any questions or concerns. Thank you for being a part of the MYRIAM•K PARIS® community!

CARTES CADEAUX

1. Achat et Utilisation

  • Les cartes cadeaux électroniques sont disponibles à l'achat sur notre site et peuvent être utilisées uniquement pour des achats en ligne sur notre plateforme.
  • L'achat de ces cartes peut se faire via les modes de paiement proposés au moment de la transaction.
  • Une fois l'achat effectué, la carte cadeau électronique sera envoyée directement par email au destinataire indiqué lors de l'achat.

2. Validité et Expiration

  • Chaque carte cadeau électronique est valable pour une durée d'un an à compter de la date d'émission.
  • Passé ce délai, la carte ne pourra plus être utilisée et le solde restant sera considéré comme perdu.

3. Montant et Utilisation Partielle

  • Les cartes cadeaux sont chargées d'un montant spécifique au moment de l'achat.
  • Elles peuvent être utilisées en plusieurs transactions jusqu'à ce que le solde total soit épuisé.
  • Si un achat dépasse le montant de la carte, la différence peut être réglée par un autre moyen de paiement accepté sur notre site.

4. Non-remboursable

  • Les cartes cadeaux électroniques sont non-remboursables et non-échangeables contre de l'argent comptant ou d'autres moyens de paiement.

5. Transfert et Sécurité

  • La responsabilité du bon usage et de la sécurité de la carte cadeau électronique revient au destinataire dès son émission.
  • Les cartes cadeaux sont transférables. Cependant, nous ne sommes pas responsables des cartes perdues, volées, ou utilisées sans permission.

6. Confidentialité

  • Les informations recueillies lors de l'achat des cartes cadeaux sont traitées conformément à notre politique de confidentialité pour garantir la protection de vos données personnelles.

Pour toute question relative à nos cartes cadeaux électroniques ou aux présentes CGV, n'hésitez pas à nous contacter via les moyens de communication proposés sur notre site et par email: contact@m-kfrance.com

Nous vous remercions pour votre confiance et nous nous réjouissons de contribuer à vos moments de bonheur grâce à nos cartes cadeaux électroniques.

ORDERS

To enter an order, the Buyer must first connect to the Site. The Purchaser then has the possibility of taking cognizance of the
different Products offered for sale on the day of consultation of the Site and to choose its Products by (i) browsing in the different categories of Products or (ii) by directly entering the name of the Product in the search engine.
research.

While browsing the Site, the buyer wishing to make a
order can do so by simply clicking on the button intended to add the Product to the shopping cart. As soon as this operation is carried out, the Buyer sees the number of Products in his basket displayed. We draw the Buyer's attention to the fact that the contents of the basket may be subject
at an expiration time.

The Buyer can then continue his visit or click on his shopping basket to see the contents of his basket displayed on the screen, showing all the elements of the order and in particular the essential characteristics of the Products, the
total amount of the order, the billing and delivery details, the delivery times, costs and possible restrictions as well as the rights and legal guarantees available to the Buyer. The Buyer can come back to this
order, complete it, modify it, cancel it as long as he has not validated it.
If the Buyer wishes to choose other Product(s), he can continue his
navigation on the Site, being assured that the Product(s) he has just
select is/are kept in their shopping cart.

The Buyer has the possibility, at any time of the order process, namely until
effective payment of the latter under the conditions provided for in these GCS to return to this order, to complete it, to modify it, to cancel it and this, as long as it has not been validated definitively.

Once the selection of the Products is complete, the Buyer can order them by validating the order via the button provided for this purpose. From then on, a new page opens inviting the Buyer either to:

- Fill in his identifier (e-mail address) and his password if the Buyer is already registered on the Site, accurately complete a personal data collection form by filling in the mandatory fields, in particular Surname, First name, Address of Electronic Mail, Postal billing address, Postal delivery address (address to which delivery can be made during business hours from Monday to Friday in France).

The Purchaser undertakes to complete the form made available to him in good faith. The Buyer acknowledges that the data it communicates to the Seller and which is stored in the information systems of the Seller and/or its subcontractors is accurate and serves as proof of its identity. It is recalled that this personal data is governed by the Personal Data Policy accessible here . After having read the status of his order, the Buyer is invited:

- Either to click on the button allowing access to the payment of his order, under the conditions described in these GCS,

- Either to click on the button allowing him to modify his basket and/or the information relating to his personal details.

In order to limit the risk of fraud, an order on the Site can only be validated if the Buyer's basket reaches a minimum total amount of €5 (five Euros) including tax (excluding delivery costs) and does not exceed an amount total
maximum of €1,500 (one thousand Euros) including VAT (excluding delivery costs).

By clicking on the button giving access to the payment of the order, the Buyer must first read these
CGV, then in a second step, confirm its agreement on all the CGV by implementing an action of confirmation of acceptance required on the Site (such as for example by ticking a box).

As soon as the Buyer confirms his acceptance of the GCS, an Internet page dedicated to the payment of the order opens.

The Purchaser must then proceed to the payment of his order under the conditions described in
these T&Cs.

It is specified that by choosing immediate payment by credit card, the Buyer will then be automatically switched to the electronic payment server of the payment provider. The payment service provider's server is secured by SSL encryption (Secure Socket Layer) in order to
protect as effectively as possible all data related to means of payment, and that at no time will the Buyer's bank details pass through the Seller's computer system. Its liability is therefore released.

The data recorded by the Seller constitutes proof of all transactions between the Seller and the Buyer.

PURCHASE OF PRODUCTS ON PRE-ORDER.

A product may go out of stock due to high demand or as part of a promotional campaign. In some cases, we offer customers the option to pre-order the product until approximately 2 weeks before it is back in stock. This option allows these customers to be the first to receive the product when it becomes available again.

If a product is available for pre-order, it will be clearly identified as such on the product image in the online store. The estimated shipping or delivery date will also be displayed in the same place.

Pre-order purchases are subject to the same contractual conditions as other product purchases on the online store. However, please see below for information regarding the cancellation and modifications of pre-order products.

If you have made a purchase of a pre-order product, your order will not be shipped until the product is back in stock. This means that you will receive an order confirmation as soon as you place your order, but the money will not be deducted from your account until the product is available in stock, and your order is ready to be packed and shipped. You will receive information by email when your order is shipped, along with parcel tracking details to track the delivery progress.

If you wish to cancel the purchase of a pre-order product or make changes to your order, please contact contact@m-kfrance.com as soon as possible before the order is shipped, and we will do our best to provide you with the necessary assistance.

ORDER CONFIRMATION

Once the order has been confirmed and its payment validated according to the methods provided below, a printable and recordable summary of the order of
the Buyer is displayed and mentions in particular the references of the order.

An order confirmation email is sent as soon as possible by the Seller to the email address provided by the Buyer and includes the following information in particular:

- The identity of the Seller as well as his contact details;

- The reference of the order recorded at the time of placing the order;

- The summary of the order and the essential characteristics of the
products;

- Delivery times, costs and possible restrictions;

- The total amount of the order, all taxes included;

- The rights and legal guarantees available to the Buyer;

- Confirmation of payment.

The Seller retains ownership of the Product(s) ordered until full payment of the price and its accessories, including shipping costs, by the Seller.

In the event of a payment incident, the Buyer agrees to return the products received to the Seller, upon first request.

In order to protect the Seller from abusive practices operated by fraudsters, and in the event that the Seller or the online payment provider suspects
the fraudulent nature of an order, they reserve the right to ask the Buyer (prior to processing the order) for additional documents (in particular proof of address and debit in the name of the Buyer, photocopy of the card of identity of the Buyer, photocopy of the Buyer's bank card) in order to verify the non-fraudulent nature of the latter.

In the absence of a response from the Buyer within fifteen (15) days following the sending of the request by the Seller or the online payment provider, the order will be canceled and the Seller will proceed within fourteen ( 14) days following the expiry of the above-mentioned period to the reimbursement thereof according to the method of payment used by the Buyer.

PROOF OF ORDER

It is expressly agreed between the Seller and the Buyer that the
e-mails are authentic between the Parties, as are the automatic registration systems used on the Site, in particular as to the nature
and on the date of the order.

The Buyer can access, if necessary in accordance with the rules of common law, the electronic contract concluded between the Buyer and the Seller. It is for
do this to Customer Service: contact@m-kfrance.com to which it will provide
all the information necessary to do so, in particular the order number and its contact details.

DELIVERY AND STATUS OF YOUR ORDER

Costs and delivery times

The terms of delivery for Metropolitan France, Monaco (Excluding Corsica) are as follows:

DELIVERY METHOD

PRICE PER ORDER

Delivery to points in Point Relais

(Standard Delivery - three (3) to seven (7) business days) €4.90

Free from 60€ of purchase

Chronopost home delivery with signature

(Express delivery 48h/72h two (2) to three (3) working days or
working hours)) 8,60€

(4.99€ from 60€ of purchase)

This amount remains your responsibility and is added to the price of the products purchased. When we summarize your order and before your validation, we indicate the transport costs and the delivery method. The delivery time is 3 to 7 working days after the delivery of your order by the carrier.

Delivery to another recipient and/or gift:

You can have your purchase shipped to a delivery address different from the billing address (if you want, for example, to be delivered to your place of work or to have a gift sent) as long as the two addresses are located within a perimeter stipulated in the General Conditions of Sale, in the Terms of Delivery.

When you make a purchase, during the stage of selecting the delivery address, you simply have to indicate the desired delivery address.

Important information:

For your security, your billing address must match the one that appears on your credit card billing statement used for payment. We reserve the right to cancel any order that does not meet these criteria.

Delivery tracking and confirmation:

Once your order is finalized, you will receive a confirmation email. As soon as a tracking number is assigned to your package, you will receive another e-mail in which the given tracking number will be used to track your package.

Status of your order:

You can also find the tracking number of your order and its status in the "My account" section.

Log in using your credentials to access your account. You can access
to your orders in "My orders", which are displayed with the date, amount and status of each one. You can click on "Details" to see the details of your order

DELIVERY TERMS

Once the order has been prepared, it is sent to the postal address provided by the Buyer when ordering.

The Products are delivered by the
CHRONOPOST service provider (depending on the case and/or the delivery options
selected).

In the absence of the Buyer, the
Carrier reserves the right to drop off the package at a nearby relay point available the next day. In the event of an anomaly on the delivery, the buyer must then contact the Carrier in order to agree on a new delivery date. It is nevertheless specified that if the Buyer does not contact the Carrier, the package is returned to the sender within 7 days.

The Buyer is informed that the package is kept by the Carrier or relay point for a period of
7 days (7) days after the first presentation, before return sender.

TIME LIMIT

Orders paid by credit card are processed within a maximum of one (1) working day.

It is recalled that an order is only sent once it has been processed.

From the processing of the order, the corresponding Products are sent and
delivered by the Carrier within the following deadlines:

- Delivery to a relay point by Points Relais: 72 hours (three (3) working days)

- Express delivery by Chronopost: 48h/72h (two (2) to (three (3) working or working days)

Sundays and public holidays are not considered working days.

In any case, the order is executed within a maximum period of thirty (30) days from the day following that on which the Buyer validated his order, subject to full payment of the price and compliance with the conditions of purchase.
defined in the “Purchase Conditions” article of these GCS.

In the absence of delivery at the end of this period, the Buyer has the possibility of canceling his order under the conditions provided for in the article "Late Delivery" below.

DELIVERY DELAYS

If the maximum delivery period of thirty (30) days is exceeded, the Buyer may exercise his right to terminate the order with Customer Service: contact@m-kfrance.com

From the exercise of the right of denunciation, the Seller carries out a
reimbursement of all sums paid by the Purchaser (delivery costs included), according to the method of payment used within a maximum period of fourteen (14) days from receipt of the denunciation, and this, excluding any other compensation.

In the event of partial delivery, delivery may be made in several instalments, and this right only concerns the undelivered balance of the order.

Any delay in delivery must be reported as soon as possible by the Buyer by e-mail contact@m-kfrance.com , so that the Seller can carry out an investigation with the Carrier. Buyer
is informed that the duration of carrying out a survey is random and can be relatively long, the Seller not controlling its realization.

If during this investigation, the order is found, it is immediately redirected to the place of delivery designated in the order.

If at the end of this investigation the loss of the order is confirmed, the seller carries out, at his expense, a reshipment of the Product(s) to the Buyer or in the event of permanent unavailability, reimburses, on the account bank debited at the time of the order, the Purchaser of the sums collected.

CANCEL YOUR ORDER & RETURN POLICY

Cancel your order

- You wish to cancel your order:

Our warehouse prepares orders in the morning from Monday to Friday (excluding public holidays). If you wish to cancel your order, please contact
our Customer Service contact@m-kfrance.com .

If the order has not yet been prepared, we may cancel it.

Otherwise, if your order has already been prepared, we will not be able to cancel the order but you will always be able to refuse the package on delivery directly to the Carrier and we will reimburse you as soon as
the return of the package.

- Your order has been canceled or modified by our system:

Occasionally orders or parts of orders may be canceled by our system.
for various reasons:
(some) item(s) is (are) no longer available for sale;

Difficulties were encountered in the payment process;

The package cannot be sent to the given address

The order was placed twice

You will be refunded for canceled items. For more than
details, write to Customer Service contact@m-kfrance.com .

Return policy

All return and refund requests must be returned, at your expense, within a maximum of fourteen (14) days after the delivery date. The product must be returned to us, obligatorily, in its original packaging, accompanied by the delivery slip and the return slip .

If your entire order is returned according to the conditions stipulated above, we will refund the full amount of your order.
initial. Otherwise, if you do not return all of the
products in your order, we will refund the amount of the returned product, excluding the initial shipping costs.

If you have received a promotional gift, please enclose it with your return.

Your account will be credited as soon as possible upon receipt of your return. An email will be sent to you to confirm receipt of your package and the progress of your refund.

For any exchange request, simply return the product to us as indicated above and place a new order on the E-boutique.

Please note that only products purchased from the online store www.myriamkparis.com can be returned.

If you have any other questions regarding returns, please contact our Customer Service contact@m-kfrance.com .

CONDITIONS D'ANNULATION POUR LES RÉSERVATIONS DE FORMATIONS EN PRÉSENTIEL

Myriam•K Paris® propose des formations de lissage brésilien en présentiel, une technique introduite en France par notre marque en 2009.

Ces formations se tiennent au 55 rue Pierre Charron, 75008 Paris, France, et sont conçues pour une journée entière, incluant une partie théorique approfondie, des séances pratiques, le mobilisation d'une formatrice pour toute la journée, ainsi qu'un déjeuner.

Conditions d'Annulation :

  1. Annulation jusqu'à 72 heures avant la date de la formation : Les participants peuvent annuler leur réservation et demander un remboursement intégral jusqu'à 72 heures avant le début de la formation.
  2. Annulation jusqu'à 48 heures avant la date de la formation : En cas d'annulation effectuée moins de 72 heures, mais plus de 48 heures avant le début de la formation, 50% du montant payé sera retenu par Myriam•K Paris. La moitié restante sera remboursée au participant.
  3. Annulation moins de 24 heures avant la date de la formation : Aucun remboursement ne sera possible si l'annulation a lieu moins de 24 heures avant le début de la formation.

Modalités de Paiement : Le paiement de la formation doit être effectué par virement ou carte de crédit avant le début de la session.

Un kit de lissage brésilien Myriam•K Paris est offert à tous les participants

Informations Supplémentaires :

  • Lieu et Accès : La formation se déroule du mardi au vendredi au flagship Myriam•K, accessible via la ligne 1 du métro à Franklin Roosevelt.
  • Public Cible : La formation est adaptée aux groupes et individus désireux de se spécialiser dans le lissage brésilien.
  • Matériel à Apporter : Les participants sont priés d'apporter leurs brosses et sèche-cheveux.
  • Eligibilité CPF : Cette formation n'est pas éligible au Compte Personnel de Formation (CPF).
DAMAGED PRODUCT(S)

If your package has been damaged during the journey, you will have to make complete and precise reservations on the delivery slip when you receive the package. The recourse is exercised against the carrier. (In accordance with article L.133-3 of the French Commercial Code, any reservation must be confirmed by registered letter to the carrier within three (3) days of receipt.)

Then put aside the package and the merchandise(s) and warn as soon as possible
quickly as possible our Customer Service by sending by e-mail one or more
several pictures. Don't forget to include your order number and contact details in the email.

RECEPTION

Each delivery is deemed to have been made as soon as the Product(s) are made available to the Buyer by the Carrier.

It is the Buyer's responsibility to check immediately upon receipt of the Product(s) the conformity and integrity of the Product(s) shipped.

Any anomaly/reservation identified at the time of delivery (in particular late delivery, missing or damaged product) must be reported completely and precisely by the Buyer on the receipt given by the Carrier at the time of delivery.
the provision of the Products and/or confirmed by registered letter to the Carrier within three (3) days of receipt of the order.

Any reservation of this type must be notified in parallel and as soon as possible to the Seller's Customer Service contact@m-kfrance.com .. A copy of the complaint addressed to the Carrier must be attached.

In the event of an input error, in particular of delivery address resulting in a delay or impossibility of delivery, the seller cannot be held responsible. All costs related to the reshipment of the products and the cost of the products due to an input error by the customer, will be borne by the latter.

LEGAL GUARANTEES

In accordance with articles L 211-4 and following of the Consumer Code, the Seller is required
to deliver a good in conformity with the order made by the Buyer and must respond to the lack of conformity existing at the time of delivery of the latter. As such, to comply with the contract, the property must:

1° Be suitable for the use usually expected of a similar item and, where applicable:

- Correspond to the description given by the Seller and possess the qualities that the latter presented to the Buyer in the form of a sample or model;

- Present the qualities that a Buyer can legitimately expect given the public statements made by the Seller, by the producer or by his representative, in particular in advertising or labeling;

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the Buyer, brought to the attention of the Seller and which the latter has accepted.

Similarly, in accordance with article 1641 of the Civil Code, the Seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which reduce this use so much that
the Buyer would not have acquired it, or would have given only a lower price,
if he had known them.

If the Products delivered do not conform to the Products ordered by the Buyer or if they have hidden defects, the latter must send an e-mail to the Seller's Customer Service contact@m-kfrance.com . to notify him of the
non-conformity or hidden defects of its Product(s).

In accordance with article L 211-12 of the Consumer Code and 1648 paragraph 1 of the Civil Code, the Buyer has a period of two (2) years from the delivery of the
Products purchased to exercise the guarantee against hidden defects or the legal guarantee of conformity.

Any complaint made after this period of two (2) years from the date of taking possession of the goods in the event of non-compliance or from the discovery of the defect in the event of hidden defects will be rejected and Myriam•K Paris® will be released from all liability.

The Seller's Customer Service acknowledges receipt of the Buyer's request and confirms the procedure to be followed.

Upon receipt of the instructions from the Seller's customer service, the Buyer returns the non-compliant products or products affected by a latent defect to the Seller.

The Product(s) must imperatively be (i) returned complete, unused, in its (their) original packaging intact and (ii) accompanied by its (their) original packaging as well as the return form provided by the Seller's customer service and the invoice.

Furthermore, the Seller does not accept:

(i) parcels sent postage due. Any risk related to the return of the Product(s) is the responsibility of the Buyer.

(ii) parcels deposited directly at a Relay Point. Any return order that would be deposited in a Relay Point cannot be processed and cannot
therefore be reimbursed.

Upon receipt of the Product(s) presumed to be non-compliant or affected by a latent defect, the Seller carries out an inspection of the Product(s) to ascertain the
conformity or not of said Product(s).

Similarly, the Seller may carry out a quality test on the Product(s) returned by the Buyer to verify that the Product(s) returned are indeed Product(s). (s) of origin. It is understood that these checks are carried out as soon as possible and within a maximum period of one (1) month.

If the non-conformity of the Product(s) is confirmed or the hidden defect is proven, the Seller will then proceed, at the Buyer's choice:

- either to the reimbursement of the non-compliant Product(s) or affected by a hidden defect as well as the shipping costs, according to the method of payment used by the Buyer, within a period fourteen (14) days after receipt of the non-compliant Product(s),

- either to the exchange of the non-compliant Product(s) or affected by a hidden defect at the request of the Buyer. The sending of the Product(s) to the Buyer is done at the expense of the Seller and according to the conditions of these GCS

SATISFAIT OU REMBOURSÉ

Satisfait ou Remboursé : Notre Engagement pour un Lissage Brésilien Parfait

Chez Myriam•K Paris®, nous mettons un point d'honneur à garantir la satisfaction de nos clients. C'est pourquoi nous offrons la mention "Satisfait ou Remboursé" sur notre Kit de Lissage Brésilien Myriam•K Paris®. Nous comprenons l'importance d'obtenir des résultats exceptionnels lorsqu'il s'agit de lissage capillaire, et nous nous engageons à fournir des produits de la plus haute qualité pour répondre à vos besoins.

Notre Garantie

Notre garantie "Satisfait ou Remboursé" est simple : si, après avoir suivi le protocole à la lettre, nos clients ne sont pas satisfaits des résultats obtenus avec notre Kit de Lissage Brésilien, nous les remboursons intégralement. Cette garantie s'applique dans un délai de 30 jours suivant l'achat du produit sur nos sites web: pro.myriamkparis.com et www.myriamkparis.com, ainsi que dans notre point de vente situé au 55 Rue Pierre Charron, 75008 Paris.

Conditions de Remboursement

Pour bénéficier de notre garantie "Satisfait ou Remboursé", nos clients doivent se rendre dans notre showroom situé à Paris au 55 Rue Pierre Charron, 75008 Paris, avec le produit acheté et un modèle sur lequel nous appliquerons à nouveau le traitement. Nous appliquerons le produit sur une mèche test de 5 cm de largeur sur 2 cm d'épaisseur afin de démontrer la frisure avant l'application du soin. Nous procéderons comme suit : laver la mèche test avec un shampooing clarifiant, appliquer le soin lissage Brésilien, laisser poser, rincer le produit, passer les plaques fer à lisser, relaver la mèche test avec un shampooing. Le résultat attendu est que les cheveux se disciplinent très facilement et rapidement, ce qui est le principal but du lissage brésilien.

Si aucun résultat n'est obtenu, nous procéderons au remboursement intégral de l'achat.

La Qualité de Nos Produits

Le Kit de Lissage Brésilien Myriam•K Paris® est le fruit de plus de dix ans de recherche et de développement. Conçu pour offrir des résultats professionnels, ce kit complet contient tous les produits essentiels pour un lissage parfait : un Shampooing Clarifiant, un Soin Lissant à la Kératine enrichi en huile de Macadamia, et une Notice d'Utilisation détaillée.

Des Résultats Exceptionnels

Nous recommandons à nos clients de suivre scrupuleusement le protocole d'utilisation pour garantir des résultats optimaux. Avec notre Kit de Lissage Brésilien Myriam•K Paris®, vous pouvez maîtriser les frisottis et obtenir des cheveux lisses, soyeux et en bonne santé.

Conclusion

Chez Myriam•K Paris®, notre priorité est la satisfaction de nos clients. Grâce à notre garantie "Satisfait ou Remboursé", vous pouvez acheter en toute confiance, sachant que nous sommes là pour vous offrir des produits de qualité et des résultats exceptionnels. Pour un lissage brésilien parfait, faites confiance à Myriam•K Paris®.

*L'offre "Satisfait ou Remboursé" ne s'applique pas aux prestations réalisées dans un salon ou par un coiffeur a domicile; elle est exclusivement garantie aux clients ayant acheté nos produits et non à ceux ayant reçu une application par un coiffeur.

CANCELLATION POLICIES

The buyer has a reflection period of fourteen (14) days running, from the day of actual receipt of the order, to return the Product(s)
ordered, without having to justify reasons or pay penalties.

The Buyer then has a period of 14 days to return the complete product(s), unused, in its (their) original packaging intact and, as far as possible, accompanied (s) of its (their) original packaging(s) as well as the return slip, and a copy of the invoice.

If the products are not returned within fourteen (14) days, from the day of actual receipt of the order, the order is deemed final and
no refund can be made, with the exception of the cases provided for in these T&Cs

Upon receipt, the Seller acknowledges receipt of this request by sending an e-mail or letter.

The Seller undertakes to reimburse the Buyer for all sums paid. The refund is made according to the method of payment used by the Buyer, in
a maximum period of fourteen (14) days after the exercise of the right of
withdrawal by the Buyer.

Reimbursement of this sum may, however, be deferred until the
recovery of returned goods. The return is the responsibility of the Buyer.

For further information on scope, content and instructions
as for the exercise of the Buyer's right of withdrawal, the latter may contact the after-sales service by email at the following address:
contact@m-kfrance.com

PROGRAMME D'AFFILIATION

Myriam•K Paris® est une marque française de soins capillaires dédiée à l'exaltation de la beauté naturelle, en mettant l'accent sur des produits durables et innovants ainsi que sur la transparence des ingrédients utilisés.

Notre volonté est de permettre à chaque #myriamkaddict de réaliser d'excellentes commissions en travaillant avec nous, tout en faisant connaître la marque et en générant des ventes. Nous souhaitons établir une relation gagnant-gagnant avec nos #myriamkaddicts.

Conditions générales d'utilisation de Myriam•K Paris®

SEO

Les affiliés doivent mettre à jour le texte des annonces qui figurent dans les résultats des moteurs de recherche afin de s'assurer qu'il est cohérent avec les derniers produits, offres, images, etc. de Myriam•K Paris®.

Politique PPC (Paiement Par Clic)

Veuillez noter que des restrictions d'enchères sur les noms de marque s'appliquent au programme Myriam•K Paris®.

L'utilisation de la marque "Myriam•K Paris®" comme mot-clé n'est pas autorisée.

Les affiliés sont priés de ne pas enchérir sur des termes génériques de marque ou de marque plus, ni sur AUCUNE variation ou faute d'orthographe ; par exemple : Myriam K, Myriam K Paris.

Les affiliés ne sont pas non plus autorisés à enchérir sur des termes où Myriam•K Paris® apparaît dans les listes de résultats naturelles ou dans les 3 premiers résultats sur des termes génériques et de manière générale jamais au-dessus de notre propre activité PPC (Paiement Par Clic) .

Pour éviter les problèmes de correspondance large, veuillez inclure les termes restreints en tant que mots-clés négatifs dans toutes vos campagnes PPC (Paiement Par Clic) pour Myriam•K Paris®.

Les affiliés sont priés de ne pas utiliser de domaine appartenant à Myriam•K Paris® comme URL d'affichage pour leurs campagnes PPC (Paiement Par Clic) . Ceci inclut mais n'est pas limité à www.myriamkparis.fr, www.yriam-kparis.fr.

Les affiliés qui souhaitent promouvoir Myriam•K Paris® via des campagnes PPC (Paiement Par Clic) en utilisant une page de renvoi doivent d'abord nous contacter.

Les affiliés PPC (Paiement Par Clic) qui s'inscrivent au programme Myriam•K Paris® sans nous contacter au préalable pour discuter de leur promotion peuvent voir leur demande refusée
Les affiliés qui contreviennent à ces conditions peuvent voir leurs commissions refusées et risquent une suspension immédiate du programme.


Le programme Myriam•K Paris® a également une politique de tolérance zéro à l'égard des fournisseurs de CSS - les éditeurs utilisant des CSS seront suspendus du programme avec toutes les commissions refusées jusqu'à ce que les listings soient retirés.

Restrictions sur les domaines

Il est demandé aux affiliés de ne pas enregistrer de domaines qui sont similaires ou mal orthographiés à notre marque. Toute activité de ce type sur la campagne entraînera le refus des commissions et la récupération du domaine.

Créas

Les affiliés sont priés de n'utiliser que les éléments créatifs disponibles dans leur compte d'affilié pour la promotion de Myriam•K Paris®.

Veuillez nous contacter s'il y a des tailles ou des images supplémentaires que vous souhaitez diffuser.


Les affiliés sont priés de ne pas coder en dur les bannières sur leurs sites afin que les mises à jour effectuées sur les créations disponibles dans la fenêtre d'affiliation aient automatiquement un effet immédiat.

Avis et action

Les affiliés acceptent d'agir et de remédier à toute demande qui les ramène en conformité avec les conditions du programme Myriam•K Paris® dans un délai minimum de 7 jours ouvrables. Les exceptions à cette règle sont à la discrétion des gestionnaires des comptes d'affiliés.

Violation des conditions

Myriam•K Paris® se réserve le droit de ne pas verser de commissions à tout affilié qui ne respecterait pas ces conditions.

Interdiction des sites de promocodes, coupons, codes de réduction.

PERSONAL DATA

Personal information

The information of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the establishment of invoices. This information is strictly confidential, it is not
used only by the Seller or its subcontractors, subject to the same
obligations, only for the processing of orders made and in accordance with the Personal Data Policy accessible here.

It is recalled that the Buyer has a right to access, modify, rectify and delete the personal information collected concerning him.

To exercise this right, the Buyer can send a message to the Seller's Customer Service contact@m-kfrance.com . .

The buyer may receive information e-mails from the Seller
on the products and activities of the Seller, if the buyer has previously consented thereto. The buyer retains the right to refuse such communication either a priori by not giving his consent at the time of validation of the
order, or a posteriori by expressing its refusal by mail
email contact@m-kfrance.com .

PROTECTION OF PERSONAL DATA

Activity as RT

As part of the performance of our contractual obligations and to carry out all of our services and the monitoring of our commercial relationship, Myriam•K Paris® is required to collect personal data concerning your company directly from you. , you and potentially your staff. All of this data is strictly necessary for
the establishment and monitoring of our commercial relationship. The legal basis for processing is the performance of a contract.

As such, Myriam•K Paris® acts as Data Controller and is therefore responsible for compliance with the obligations arising from European Regulation No. 2016/679 known as the General Data Protection Regulation (GDPR) concerning the collection and processing of the
personal data made during the service.

The personal data processed by Myriam•K Paris are identification data (surname, first name, postal address, telephone number, e-mail address), data relating to professional life (preferences),
economic and financial data (RIB, payment data), customer data (orders, order history, delivery date, etc.) and data relating to legal entities.

We do not collect any sensitive data such as religion, trade union membership, racial and ethnic origin, criminal convictions or
health data.

For Myriam•K Paris®, the protection of personal data is fundamental because it reflects the relationship we have with you. Myriam•K Paris® has therefore appointed a Data Protection Officer (DPD) and implements
all technical and organizational measures necessary to protect the data we process for you.

Thus and in accordance with the provisions of the GDPR, Myriam•K Paris® keeps the data concerning you for 5 years from the end of our contractual relationship. The data is transmitted to the internal departments of Myriam•K Paris® with the exception of authorized bodies (Tax administration, Customs administration or Judicial administration
for example) and to subcontractors strictly necessary for the performance of our services.

As such, you have a right of access, rectification, opposition, limitation and erasure of the processing of this data. For more
information or for any request concerning the exercise of these rights, you can consult our Data Protection Policy or contact our DPO at the following address: " dpo@m-kfrance.com " or introduce
a complaint before a supervisory authority (CNIL): https://www.cnil.fr/fr/agir

MISCELLANEOUS TERMS

has. force majeure

No Party is liable for the total or partial non-performance of its obligations under this
contract, if this non-execution is caused by an event constituting force majeure.

Are considered as cases of force majeure events fulfilling the criteria set by the case law of the Court of Cassation and the legislation.

The Party invoking an event constituting force majeure must notify the other Party within five (5) working days following the occurrence of this event.

The Parties agree that they must consult each other as soon as possible in order to jointly determine the terms of execution of the order during the
duration of the case of force majeure.

Beyond a period of one (1) month of interruption due to force majeure, the Seller may not honor the order, on condition that it reimburses the Buyer if necessary.

b. Partial invalidity

If one or more stipulations of the
these T&Cs are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other stipulations retain their full force and scope.

c. Entire contract

These T&Cs and the
order summary sent to the Buyer form a contractual whole and constitute the entirety of the contractual relations between the
Parts. In the event of any contradiction between these documents, the T&Cs shall prevail.

d. Modification of the T&Cs

It is specified that the Buyer may
save or print these T&Cs on condition that you do not modify them.

The current GCS can be consulted at any time under the
section "General Conditions of Sale" accessible via all the pages of the Site.

The Seller may at any time update these T&Cs. Such an update is the subject of prior and specific notification on the Site.

e. Applicable law

These T&Cs and the relationships
contractual between the Buyer and the Seller are subject to French law.

Last update: September
2023 / Copyright © MYRIAMKPARIS .

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